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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Parker

April 30, 2026

5  out of  5
rating by Justin Parker
"My agent is Paree. She is the absolute best. She is the main reason we are with Statefarm."
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Christina Flemister

April 14, 2026

5  out of  5
rating by Christina Flemister
"I cannot say enough about Mr. Alvin! He was very patient and kind. He stayed on the phone with me and looked into all my policies to get me the best rates. He was pleasant and willing to work with me and never seemed irritated. Give him a call; he wants to to help you save money"
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Daniel Callahan

April 10, 2026

5  out of  5
rating by Daniel Callahan
"We had an outstanding experience working with Paree Newcomb at State Farm while switching over our auto, home, and umbrella insurance policies. From start to finish, Paree was incredibly professional, detail-oriented, and thorough in making sure everything was set up correctly and tailored to our needs. Her communication was prompt, clear, and consistent throughout the entire process, which made what could have been a complicated transition feel smooth and stress-free. She took the time to answer all of our questions, explain our options, and ensure we felt confident in every decision. Beyond her expertise, Paree was truly a joy to work with—friendly, approachable, and genuinely invested in helping us. We’re grateful for her support and would highly recommend her to anyone looking for a knowledgeable and reliable insurance agent!"
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ENicole I

March 30, 2026

5  out of  5
rating by ENicole I
"I would like to say THANK YOU to MS. AMBER O'STEEN at State Farm Insurance Company (Office of Ms. Candace Jarrell). I had a great experience recently transitioning my automobile and home insurance policies. Amber is AMAZING! She was very knowledgeable, patient, and helpful throughout the entire process. It was positive, professional, and truly appreciated!"
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Vanessa Fraley

January 6, 2026

5  out of  5
rating by Vanessa Fraley
"Amazing customer experience"
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Eun Hong

November 14, 2025

5  out of  5
rating by Eun Hong
"I can’t say enough great things about Jonathan! He was incredibly patient, kind, and thorough. He took the time to explain every detail and answered all of my questions without rushing me. It’s rare to find someone who genuinely cares about helping you understand your coverage, but Jonathan went above and beyond. He reviewed my policies for home, auto, and rental property and found me the best coverage at an even better price, saving me over $500 a year! I left our conversation feeling completely confident and informed about my insurance. If you’re looking for someone who truly values their customers and makes the whole process easy and stress free, ask for Jonathan at Candace Jarrell State Farm Agency. He’s exceptional!"
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Harold Johnson

September 11, 2025

5  out of  5
rating by Harold Johnson
"Kira and Amber were thorough and professional. Their courtesy is appreciated."
We responded:
"Thank you for your kind words! We're glad to hear that Kira and Amber provided thorough and professional service. We appreciate your recognition of their courtesy and will be sure to pass along your compliments!"
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Michael Scott

August 4, 2025

5  out of  5
rating by Michael Scott
"Always great service!"
We responded:
"Thank you so much, Michael! We're thrilled to hear you’re happy with our service!"
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James Stevens

July 29, 2025

5  out of  5
rating by James Stevens
"I highly recommend this business. Kira is the absolute best! I was looking for an office that treated their clients like people and not a policy number (USAA). Love the personal attention and efficiency that they provide. So happy with the change."
We responded:
"Thank you so much, James, for your kind words! We're thrilled to hear that Kira and our team provided the personal attention and care you were looking for. It's our goal to treat every client as an individual, not just a number. We're so happy you're pleased with the experience and the positive change. Looking forward to continuing to serve you!"
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LaDe

July 28, 2025

5  out of  5
rating by LaDe
"Little did I know that this agent and her staff would be so needed when I transferred from my former agent to them. We had a tornado come through and caused devastation to our home and cars, and Candace and her staff went above and beyond to help me specially when I had trouble contacting the insurance adjuster. if you’re wanting an agency, that truly cares about their clients I recommend Candace Jarrell State Farm! 🫶🏽🫶🏽🫶🏽"
We responded:
"Thank you so much for sharing your experience! It’s truly inspiring to hear how you felt like we went above and beyond during such a difficult time. We believe having an insurance agent who genuinely cares and supports you, especially after a disaster like a tornado, makes all the difference. Your recommendation speaks volumes about the dedication and compassion of me and our staff. Wishing you all the best as you continue to recover and move forward!"
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Margaret MacDonough

July 26, 2025

5  out of  5
rating by Margaret MacDonough
"Paree Newcomb saved us sooooo much money. She is a great agent, extremely knowledgeable and easy to work with. After 26 years with USAA we are pleased be with State Farm ."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paree was able to save you money and provide such excellent service. It's wonderful to know that after 26 years with USAA, you feel confident and pleased with your decision to join State Farm. We'll be sure to share your feedback with Paree! If you ever need anything else, we're here to help."
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Brittney Hayes

July 25, 2025

5  out of  5
rating by Brittney Hayes
"Shout out to Kira at Candace Jarrell State Farm. She by far is one of the best. She handled all of my car insurance needs and help me to get the best rate going. If you’re looking for someone to help, Kira is your person! She’s amazing and very helpful."
We responded:
"Thank you, Brittney, for recognizing Kira’s outstanding service. At Candace Jarrell-State Farm, our priority is to put our customers first by providing knowledgeable and personalized support. We sincerely appreciate you sharing your positive experience with us!"
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Lucas Ringsmuth

July 10, 2025

5  out of  5
rating by Lucas Ringsmuth
"Kira is the best! She got me a great rate on my home and auto and she was very professional and personable as well!"
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Hunter Lawson

June 24, 2025

5  out of  5
rating by Hunter Lawson
"Kira has been amazing! Any problem I have or question about policy is almost immediately answered. Doesn't matter if it's a Saturday or a Monday Kira answers the phone and helps me out! Highly recommend reaching out to her for any and all insurance needs!"
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Fred Wehmeyer

June 20, 2025

5  out of  5
rating by Fred Wehmeyer
"Kira was phenomenal to work with in changing my auto and home insurance policies to State Farm! She answered all my questions and even recommended changes in coverage that gave better coverage at a lower price."
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Jerrod Thomas

June 15, 2025

5  out of  5
rating by Jerrod Thomas
"So I had the unfortunate circumstance of dropping my motorcycle off at the dealership to get some maintenance and while they had my bike, it got totaled. Well I came in and talked with Kira and Amber about my options and man, did they help out! Every question I had, they had an answer for or if they didn't, they were able to get it for me. They're both super sweet and listened to me and what happened and never once did it feel like I was another customer, I felt like I was actually being heard. I've been a customer for years and will 1000% stay a customer based completely off of them and their service! Cant say enough about how awesome they are!!"
We responded:
"We are so glad to hear that you have had such awesome experiences with our agency and with Paree! This is exactly what we strive for and we take pride in that!"
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Jamie Cole

June 10, 2025

5  out of  5
rating by Jamie Cole
"Paree is awesome! She is friendly to work with and knows her stuff. She has been taking care of all of our house, auto, motorcycle, and boat insurance for several years. Thank you!"
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Amber Maxson

May 30, 2025

5  out of  5
rating by Amber Maxson
"Paree Newcomb is AMAZING! We are first time home buyers and she made the process of setting up home insurance a breeze! She saved us hundreds of dollars by offering us a bundle package with our car insurance 😀 She’s super friendly and puts those overtime hours in to make sure to work with us a time most convenient for us. We highly recommend her!"
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Sibgha Lalani

April 26, 2025

5  out of  5
rating by Sibgha Lalani
"Really good experience working with her."
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Andrew Preiss

April 26, 2025

5  out of  5
rating by Andrew Preiss
"Shout out to Kira at Candace Jarrell State Farm! I had a great experience working with the staff at Candace Jarrell State Farm for my first time home owners insurance! Buying my first home I had allot of questions and Kira was patient, knowledgeable, and responsive through the entire process. Kira took the time to explain everything clearly and helped me find the right coverage to fit my needs and budget. I really appreciated the personal attention and peace of mind that came working with her. Would definitely recommend!"
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Sherry Hawk

April 14, 2025

5  out of  5
rating by Sherry Hawk
"Paree with Candace Jarrell State Farm was awesome helping me find just the right insurance coverage for our needs. I highly recommend calling them if you need insurance."
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Rhonda Benton

April 2, 2025

5  out of  5
rating by Rhonda Benton
"I just want to say Thank You to the Candance Jarrell State Farm Insurance Office. The Staff is phenomenal. Special shout out to Paree!!. She is johnny on the spot. She makes sure we are always right on time with our payments. The level of customer service, knowledge, personal attention, patience and friendliness is very much appreciated. I feel like family."
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Alicia Haynes

February 24, 2025

5  out of  5
rating by Alicia Haynes
"Making the switch back to State Farm was one of our best decisions! Kira Neola was fantastic—attentive, professional, and truly listened to our needs. She took the time to understand our situation and found us the best coverage while saving us $400 in the process! The level of customer service and personal attention we received was unmatched. Working with an agent who genuinely cares about their clients is refreshing. We’re so glad to be back with State Farm and highly recommend Kira Neola to anyone looking for great service and savings!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Kira Neola was so positive. It’s always our goal to provide attentive and personalized service, and we’re glad Kira was able to meet your needs while saving you money. Your recommendation means a lot to us, and we’re delighted to have you back with State Farm. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you again for your kind words!"
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Sherry Allison

February 10, 2025

5  out of  5
rating by Sherry Allison
"Kira has been the most awesome help we could have ever hoped to achieve. Thank you, Ms. Kira"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kira has been able to help you so effectively. She truly goes above and beyond for her clients, and we’re glad to have her on our team. If you ever need anything else, don’t hesitate to reach out. We appreciate your support!"
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Stephen Williams

February 4, 2025

5  out of  5
rating by Stephen Williams
"I cant say enough about Paree, she does outstanding work. I truly recommend her services. She helped me and my son in finding us the best quotes. Paree is one of the best agents I've ever dealt with. Also how she takes the time in explaining things to us. Her honesty goes a long way with us. I truly can't explain how much she means to us. Thank you so much. I highly recommend her services. I guarantee you won't be disappointed."
We responded:
"Thank you so much for your heartfelt review! We’re incredibly grateful for your kind words about Paree. It’s wonderful to hear that she was able to assist you and your son in finding the best quotes and that her honesty and dedication made such a positive impact. We truly value clients like you and appreciate your high recommendation. If you ever need anything else, please don’t hesitate to reach out. Thank you again for your support!"